Play Responsibly
What is responsible gambling?
Responsible gambling means keeping play informed, balanced, and within personal limits. It depends on customers, operators, support services, and regulators all working to reduce harm.
What is problem gambling?
Problem gambling can occur when a person finds it hard to control the money, time, or attention given to gambling, especially when it starts causing stress or harm.
For many people, lottery play is occasional entertainment. For others, it can create financial or personal pressure. ozlottslot.com encourages early support whenever play no longer feels manageable.
Gambling Assistance
If you or someone nearby needs confidential support, contact Gambling Help on 1800 858 858 or visit www.gamblinghelponline.org.au.
For support options near you: Find local support.
Self Assessment
- Use Self-Assessment Tool.
- Review your spend using the Gambling Calculator.
Customer Support
Need assistance? The ozlottslot.com support team can help you review account settings and safer-play options.
Spend Limits
- Apply spend limits through your Account.
- Requests to raise limits may be delayed by a cooling-off period.
- Contact support if you need help choosing or changing a limit.
Self-Exclusion
- Contact support to request a 12-month self-exclusion.
- Eligible unplayed tickets will be refunded.
- Prize withdrawals require completed ID verification.
- You will receive confirmation once exclusion is active.
- After the exclusion period, you may ask for your account to be reviewed.
Opt-out from Marketing
You may stop marketing messages by contacting support. Members who self-exclude are removed from marketing automatically.
Lottery Odds
Lottery odds are shown on each game page. You can also read more in our Help Centre.
ID Verification
ozlottslot.com does not permit under-18 participation. Verification helps maintain a secure adult-only environment.
Accounts that are not verified may be restricted or closed, and winnings may be held until verification is complete.
For details about state-based ID requirements: Learn more.
Protecting Minors
- Keep account login details private.
- Log out when finished, especially on shared devices.
- Use device-level parental controls where appropriate.
- Talk with young people about gambling risks: Learn more.
Responsible Gambling Code of Practice
ozlottslot.com aims to follow relevant state and territory responsible-gambling laws and codes of practice.
Further information:
