1. Background

ozlottslot.com is operated by The Lottery Corporation Limited, ABN 21 081 925 706. This Privacy Policy explains how information connected with lottery-related services is handled. In this policy, “we”, “us”, and “our” refer to The Lottery Corporation Limited, and “you” refers to the customer or visitor using the website.

This document sets out the kinds of personal information we may collect, why we collect it, how it is protected, and how you can ask to access, correct, or complain about the handling of your information.

We take privacy seriously and handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

2. Definitions

AML/CTF Act means the Anti Money Laundering and Counter-Terrorism Financing Act 2006 (Cth);
APPs means the Australian Privacy Principles;
Personal Information is any information about you that identifies you or by which your identity can reasonably be determined;
Privacy Act means the Privacy Act 1988 (Cth);
Website means our website: ozlottslot.com.

3. What Personal Information do we collect and hold?

Depending on how you use the website, we may collect details such as:
• Name
• Date of birth
• Mailing address
• Email address
• Telephone number
• Financial institution account details
• Credit card details
• Signature
• Identity verification documents
• Usernames and passwords for your account

We may also collect technical or aggregated information, including IP address data and usage statistics, to maintain security and understand site performance.

4. Why and how we collect Personal Information

We may use Personal Information collected to:

• Verify identity
• Provide lottery products and services
• Record lottery purchases and manage accounts
• Notify winners
• Manage billing
• Research and develop services
• Outsource functions
• Engage professional advisers
• Comply with court and government authorities
• Market new products and services
• Prevent fraud
• Address queries and complaints

5. Use and disclosure of Personal Information

We use and disclose personal information where needed to operate lottery services, manage accounts, process prizes, meet legal obligations, reduce fraud risk, and improve the customer experience.

6. Personal Information Security

We use administrative, technical, and physical safeguards to protect personal information. No internet transmission can be guaranteed completely secure, so some risk remains whenever information is sent online.

7. Important Notice: cross-border disclosures

Some service providers or partners may be located outside Australia. Where cross-border disclosure is required, we take reasonable steps to protect information, although overseas recipients may be governed by different privacy laws.

8. Access to Personal Information

You may request access to the personal information we hold about you or ask us to correct it. Please send requests in writing using the contact details below.

9. Enquiries and Complaints

If you have a privacy concern, contact us first so we can review it. If the matter is not resolved, you may contact the Office of the Australian Information Commissioner at www.oaic.gov.au or 1300 363 992.

10. Updates to the Privacy Policy

We may update this Privacy Policy from time to time. The latest version will be published on ozlottslot.com.

11. Contact Details

The Lottery Corporation Limited

Postal Address

PO Box R1316
Royal Exchange Post Office
38-40 Pitt Street
Sydney NSW 2000
Australia

Phone: 1300 024 720

Email: contact.us@liquorandgaming.nsw.gov.au

Website: ozlottslot.com